Frequently Asked Questions
Everything you need to know about bringing Nomada's curated home essentials into your space.
What is the typical shipping timeframe for furniture and large decor?
Standard shipping for small decor items takes 3-5 business days. For larger furniture pieces, our white-glove delivery service typically takes 7-14 business days, including professional assembly and packaging removal.
Do you offer international shipping for Nomada products?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
How do I care for my Nomada textiles and handcrafted items?
Each product comes with a specific care card. Generally, we recommend professional cleaning for our hand-woven rugs and gentle spot cleaning for our linen collections to maintain their natural fibers.
Are your materials sustainably sourced?
Yes, sustainability is at the core of Nomada. We partner with artisans who use reclaimed wood, organic cotton, and non-toxic finishes to ensure your home is both beautiful and environmentally conscious.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger furniture purchases.